Reference

Your Rights and Rules at 0vr

These terms and conditions define the rules governing your 0vr account — from how deposits via UPI, Paytm and PhonePe are processed to how game access is determined…

Account RulesJurisdiction-Dependent AccessUPI & PhonePe Scope
0vr Your Rights and Rules at 0vr
REACH THE TEAM

Contact Paths for Term Queries at 0vr

If a clause in these terms is unclear, or you need clarification before you proceed with a deposit or withdrawal via UPI, Paytm or PhonePe, our…

Live Chat Connect from your account dashboard for real-time answers on specific term clauses, UPI or…
Email Support Send a detailed query to our support address and we will respond with a…
Help Ticket Raise a formal ticket for complex term disputes, data-handling requests or clause-specific complaints —…
DATA AND ACCOUNT SECURITY

How We Handle Your Data Under These Terms

Under these terms, we collect only the account data needed to verify your identity, process transactions via UPI, Paytm or PhonePe, and keep the platform functioning securely.

Data Collection

We collect name, contact details and payment identifiers when you create an account. This data is used solely for verification, transaction processing and customer support — not for third-party marketing.

Cookie Handling

Our platform uses session cookies to keep your account active and preference cookies to remember your game and language settings. You can manage cookie preferences from your browser settings at any time.

Account Security

Login sessions are encrypted end-to-end and we require two-factor verification for withdrawals over a set threshold. If you suspect unauthorised access, contact us immediately and we will suspend the session.

Retention Period

Account data is retained for as long as your account remains active and for a further period required by applicable financial regulations. You may request early deletion of non-mandatory records at any time.

How to Request Changes

To correct personal data, update contact details, change payment preferences or request deletion, raise a support ticket marked Data Request. We aim to acknowledge all requests within 48 hours and resolve within 30 days.

Dispute Resolution

If you disagree with how we have applied a term, email our support team with the clause number and your account reference. We review each case and respond in writing within five business days.

Questions About Your Terms at 0vr

These answers cover the term-related questions we hear most often from accounts in India. If something specific to your account is not addressed here — like a withdrawal timeline, a data request or a query about your access level in your state — reach out through live chat or email and we will point you to the exact clause that applies. We also update this section when a policy change generates recurring questions.

Yes. The same terms govern deposits and withdrawals regardless of which payment method you choose — whether UPI, Paytm, PhonePe or any other method we add to the platform later.

Game access depends on your location and local law. Where local law permits, you can reach the full lobby including Baccarat, Crash Game, Hi Lo Card and Fishing War through your account.

We retain data required by financial regulation for the period mandated by law. Data that is not legally required to be kept can be deleted upon your written request submitted via a support ticket.

The updated date at the top of this page changes whenever we revise a clause. We also notify you via email if a revision materially affects your account rights or access.

Raise a formal ticket through the help centre and quote the specific clause. Our team will review the application of that clause against your account record and respond in writing.

Eligibility depends on local law where you are located. We do not restrict access by state, but it is your responsibility to confirm that real-money gaming is lawful in your specific territory.

Yes. Submit a data access request through our support ticket system. We will compile and send you a copy of all account data we hold within 30 days of receiving your request.