Reference

0vr Legal Terms for India

Before you open an account, this page sets out the rules for access, data use, cookies and account records.

India legal termsLocal law appliesCookies and recordsUPI, Paytm, PhonePe
0vr 0vr Legal Terms for India
CONTACT PATHS

How to Reach Our Legal Desk

When you need a correction, a copy of stored data or help reading a rule, use the contact path inside your account.

In-account chat Open the in-account chat after sign-in and send the exact point you want checked.
Email request Email works when you want a written trail for a correction, data copy or…
Postal notice For signed notices, use the postal address shown inside your account area.
DATA AND RECORDS

How We Handle Data and Access

We keep the policy simple so you can see what happens to your account data. Login details, cookie markers, payment trails and support threads stay separate and are used only for access…

Account data

We store the contact details, login history and identity checks tied to your account, then use them only for access, dispute handling and record-keeping. The same trail helps us spot changes that need a closer look.

Cookie settings

Cookies remember your session, device and language choice so the page stays consistent when you return. They also help us spot repeated logins from a new device. If you clear them, some settings will need a fresh sign-in.

Password care

Choose a password that stays private and change it if you suspect anyone else knows it. For sensitive edits, we may ask for a one-time code before the request moves ahead, which keeps the account trail clean.

Record retention

We keep account and payment records for the period required by law, tax checks or an open dispute. After that period ends, the data moves into deletion or archive handling under our retention process.

Change requests

If your contact details, name spelling or other account field needs a correction, send the request through your account channel. We compare it with the stored record and update it where the law allows.

Data contact

For a copy of your data, a deletion request where permitted, or a question about cookies, use the same support path shown in your account. Keeping the request in one thread helps us answer accurately.

Questions About Legal Terms

These are the points people ask us about most before opening an account. The answers below cover access limits, stored records, cookie use, correction requests and who handles contact with us. If your situation is unusual, the same rules still apply: we check the request against your account and local law, then reply through the contact path already linked to you.

Access depends on local law and any state-specific limits. If your location is restricted, the page will not move forward. Where local law permits, we keep the account flow open after the required checks.

We keep the contact details, login history, verification data and payment records needed for account handling. We do not collect extra fields just for the sake of it, and we keep each record tied to a clear purpose.

Cookies remember login state, device settings and language choice, which helps the page stay consistent when you return. If you clear them, you may need to sign in again and reset some preferences.

Send the change through the contact path inside your account and include the detail you want updated. We match it to the stored record, ask for proof if needed, and make the change where the law allows.

We keep account and transaction records for the period required by law, tax checks or an open dispute. After that period ends, the data moves into deletion or archive handling under our retention process.

Yes. Use the in-account channel or the email address shown in your account area, and mention that you want a data copy. We will check the request against your record before we send anything out.

Start with the in-account channel, because it keeps your request linked to the right record. If you need a written trail, email the address in your account area and include your registered contact details.