Reference

0vr Privacy Policy for India

This page explains what we collect, why we keep it, and how you can ask for changes to your account record.

UPIPaytmPhonePeGoogle Pay
0vr 0vr Privacy Policy for India
CONTACT PATHS

Where To Reach 0vr

For privacy requests, start with the contact route inside your account because it lets us match the request to the right record.

Account centre Open the privacy thread from your signed-in account if you want to see, change…
Linked email If you cannot use the account screen, write from your linked email address and…
Postal request For formal requests, send a signed letter to the contact address shown in your…
CARE AND RETENTION

How We Keep Records Safe

We store account records with access controls, keep only the pieces needed for service and audit trails, and review them when you ask for a change.

Collection purpose

We collect only what we need to run sign-in, payments, support and record keeping. Anything extra is avoided, and we do not reuse your details for a new purpose without a clear reason.

Cookies

Cookies hold your session, remember language or layout choices and help us keep your sign-in steady while you move around the site. You can clear or block most of them in browser settings.

Account checks

We use device signals, login history and payment references to spot unwanted access and confirm the right account holder before sensitive changes. That check helps us stop mismatched requests from reaching your records.

Retention

Records stay only for the time needed for support, dispute handling, payment reconciliation and any legal hold that applies. Once that period ends, we delete, mask or archive them according to the rule set.

Change requests

When you ask for a correction, copy or deletion, we look at the request, verify the account, and act where local law allows. We keep a trail of the request so you can track it.

Contact trail

Written requests and our replies are stored together so you can see what was asked and when we responded. That trail also helps us show how the policy was applied to your case.

Privacy Questions We Hear

These questions cover how the policy works for your account, what we store, how you can ask for changes and when access may be limited. If you are writing from India, we apply the same process and follow local law for any request that needs extra checks. Use the contact path in your account so we can match the request quickly.

It covers the details we collect for account use, support, payment records and security checks, along with how long we keep them and when we may share them for a lawful request.

We may keep your name, mobile number, email address, login logs, device signals, IP address and payment references from UPI, Paytm or PhonePe when they touch your account.

Yes. Send the request through your account contact path, and we will check that it comes from the right holder before we share a copy or make a correction where allowed.

Yes, we use cookies and similar tools to hold sign-in sessions, remember settings and measure basic site use. You can manage most of them in your browser settings.

Retention depends on the record type, the reason it was collected and local law. We keep only what we need for support, audit trails, payment checks and lawful record keeping.

If a request cannot be completed, we explain the reason where we can and point you to the next step. Access depends on local law and is available where local law permits.